Tech for Business: 3 Benefits of Using Microsoft Dynamics 365

In the world of business management, running any software has become the talk of the town. Not only does it make business management convenient, but it also saves businesses from a world of troubles like data loss, business process disruption, and security breaches. 

When it comes to software for business management, Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) take the cake. While ERP manages all backend business processes like finance, operations, supply chain, etc., a CRM effectively manages all customer-facing processes like marketing, sales, and customer support. Furthermore, there are a variety of ERP and CRM tools available for businesses. 

In this article, I will share a robust business management tool that changed managing business processes for me. It provides both ERP and CRM functionalities in one place, erasing issues like data siloes and lack of collaboration. I am referring to Microsoft Dynamics 365 – an end-to-end business management software. Let us see how this versatile business management tool can benefit your business.

Understanding Microsoft Dynamics 365

Microsoft Dynamics 365 is a comprehensive suite of interconnected applications and tools that help businesses manage their business processes. It is like a one-stop shop for business management. This means you do not have to get into manually managing business processes, and neither do you have to subscribe to different software programs for different purposes. 

This software program caters to large enterprises that handle lots of data every day. Moreover, it is completely cloud-based, so you do not have to manage heavy and costly on-site servers. All you need is 24/7 access to high-speed and reliable internet, like Optimum Internet, to access all Dynamics 365 applications from anywhere around the world. 

It includes applications like Finance, Project Operations, Commerce, Supply Chain Management, Field Service, Customer Insights, and Sales. You can choose which application to add to your Dynamics 365 suite. 

It also provides a solution to manage small and medium-sized businesses, i.e., Dynamics 365 Business Central. 

Benefits of Dynamics 365

As I have mentioned above, seamless business management is a major benefit of Dynamics 365. But what do we mean by seamless business management? Let us understand this by breaking it down into the best ways in which Dynamics 365 can benefit you.

1. Easy Integration with Other Microsoft Products

Most businesses use Microsoft applications like Outlook, Excel, and Power BI for various purposes. Microsoft Dynamics 365 easily connects to these applications to access all the data present inside them. It saves you from the hassle of manually migrating data from one application to another. Plus, your employees also do not need to  enter data manually. 

After integration, Dynamics 365 provides a 360-degree view of your data from all domains, like finance, operations, sales, etc., in one place. Consequently, this saves your employees a great deal of time spent switching between numerous platforms.

1. Data-Driven Insights

Data is gold in today’s world, and every business, including yours, generates a ton of data daily. Using this data efficiently is the only way to stand tall against your competitors. Dynamics 365 allows you to intelligently manage and process your business data and make proper use of it. This means it runs the data through its AI tools to derive actionable insights. 

You can use these insights to form business strategies and improve KPIs. What is better is that Dynamics 365 has access to all your business processes; this means it can analyze data from these processes to generate insights. This is a great way to find out which processes are inefficient and how to repurpose them for better performance and productivity.

1. Enterprise-Grade Security

Dynamics 365 is not dependent on physical servers like legacy ERP systems. It stores all your data on cloud-based servers, making it impossible for hackers to detect their physical location. This already makes it safer in terms of data security. Furthermore, Dynamics 365 cloud-based servers are under Microsoft’s robust security umbrella, so you get to enjoy the perks of enterprise-level data security. 

This top-notch data security is complementary to Dynamics 365, so you do not have to pay a hefty sum to keep your data safe. Moreover, it also ensures 24/7 business process continuity by preventing data loss. You get automatic data backups on cloud servers at various locations. So, even if one server becomes unresponsive, the other one is there to provide your data.

But that is not just it. Dynamics 365 has more benefits as well, like easy cross-team collaboration and long-term cost efficiency. Overall, Dynamics 365 is a comprehensive business management software that can allow your business to resolve issues like inefficient workflows, manual mistakes, and inconsistent financial reporting.